Shipping policy
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days (available at an additional cost)
Please note that delivery times are estimates and may vary based on carrier delays, weather, or high order volume.
Local Pickup (Optional)
If you’re local, you can skip the shipping fees with free local pickup! Please select “Local Pickup” at checkout. You will receive an email when your order is ready for pickup, along with instructions.
Shipping Carriers
We primarily ship via USPS, UPS, or FedEx, depending on the destination and best available service.
Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your shipment’s progress.
🇨🇦 Shipping Restrictions
Currently, we ship within Canada Only.
Lost, Stolen, or Damaged Packages
We are not responsible for packages that are lost, stolen, or damaged during shipping. Please contact the shipping carrier directly to file a claim. If you need assistance, feel free to reach out to us at [your email address].
Incorrect Shipping Information
Please ensure all shipping information is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.